Last Updated: 25 September 2026
PROFESH (“PROFESH”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy (“Policy”) explains how PROFESH may collect, receive, use, disclose, retain and otherwise process information relating to individuals who visit or use the PROFESH website, communicate with us electronically, submit an enquiry or otherwise interact with us through the Website.
For the purposes of this Policy, the PROFESH website, together with its pages, forms, publications, resources and related online features, is referred to as the “Website”.
This Policy should be read together with our Terms of Use and any other privacy notices or contractual terms that may apply to particular services or engagements.
This Policy applies primarily to information collected through the Website and through communications initiated through the Website, including enquiries, contact forms and electronic communications.
Information collected and processed by PROFESH in connection with an actual or prospective legal engagement, employment relationship, vendor relationship, professional engagement or other contractual relationship may be subject to additional or separate privacy notices, engagement terms, contractual arrangements and applicable legal or professional obligations.
Nothing in this Policy is intended to limit or override any confidentiality, legal professional privilege or other protection available under applicable law.
Depending on how you interact with the Website, we may collect information such as:
This may include:
your name;
email address;
telephone or mobile number;
organisation, company or professional details;
designation or professional role;
city, state or country;
information provided through an enquiry or contact form;
information contained in correspondence with PROFESH; and
any other information you voluntarily provide to us.
If you contact PROFESH regarding a legal matter, you may voluntarily provide information concerning your circumstances or the matter for which you are seeking assistance.
You should exercise caution before providing confidential, sensitive or privileged information through a general Website form or email.
Submitting information through the Website does not by itself create a lawyer-client relationship or guarantee that PROFESH will accept or act upon the matter.
When you access the Website, certain information may be collected automatically by our Website, hosting provider, analytics tools or security systems.
This may include, where technically available:
IP address;
browser type and version;
device type;
operating system;
language and regional settings;
referring website;
pages visited;
date and time of access;
approximate location derived from technical information;
Website navigation and interaction information;
diagnostic and performance information; and
information relating to security events or attempted unauthorised access.
Such information may be collected through server logs, cookies or similar technologies.
The Website may use cookies and similar technologies to enable essential Website functionality, remember preferences, understand Website usage, improve performance and assist with security.
Cookies may be:
Essential cookies, which are necessary for the operation or security of the Website;
Functional cookies, which assist with preferences and Website functionality; and
Analytics or performance cookies, which may help us understand how visitors use the Website and improve its performance.
The availability and use of particular cookies may change as the Website is developed.
You may manage or disable cookies through your browser or device settings. However, disabling certain cookies may affect the functionality of parts of the Website.
Where consent is required under applicable law for a particular cookie or similar technology, PROFESH will seek such consent in the manner required by applicable law.
We may use information collected through the Website for purposes including:
responding to enquiries and communications;
communicating with you regarding a request or interaction;
understanding the nature of an enquiry before determining whether PROFESH may be able to assist;
operating, maintaining and improving the Website;
monitoring Website performance and security;
detecting and preventing unauthorised access, fraud, abuse or other unlawful activity;
maintaining technical and administrative records;
complying with applicable legal, regulatory and professional obligations;
protecting and enforcing PROFESH’s legal rights and interests;
responding to lawful requests from courts, regulators, governmental authorities or law-enforcement agencies;
analysing aggregated Website usage and trends;
improving our publications, legal updates and Website content;
maintaining internal records; and
carrying out any other purpose disclosed to you at the time information is collected or otherwise permitted by applicable law.
Where required by applicable law, we will obtain consent or rely on another legally recognised basis for processing personal data.
If you voluntarily provide information concerning a legal matter, PROFESH may use that information to assess the enquiry, communicate with you and determine whether the firm is able to consider or accept the matter.
Providing information through the Website does not constitute an instruction to PROFESH to act.
PROFESH may need to undertake conflict checks and other professional or regulatory checks before accepting an engagement.
Information provided before a formal engagement is established should not be assumed to be subject to the same protections as information received within an established lawyer-client relationship.
You should therefore avoid sending confidential or privileged material through a general enquiry channel unless PROFESH specifically requests it.
The Website is not generally intended to collect sensitive or highly confidential information.
You should not provide information such as passwords, financial account credentials, authentication codes, detailed medical records, biometric information or other highly sensitive information through a general Website form unless specifically requested through an appropriate and secure channel.
Where PROFESH is required to collect or process sensitive personal information under applicable law or in connection with a specific professional or contractual relationship, such processing will be undertaken in accordance with the applicable legal and contractual requirements.
To the extent that the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 or other applicable provisions of Indian law apply to particular information or processing activities, PROFESH will comply with the requirements applicable to such processing.
In certain circumstances, PROFESH may receive information about you from sources other than you, including:
your organisation or employer;
professional advisers or representatives;
persons communicating with us on your behalf;
publicly available sources;
professional or regulatory databases;
service providers; or
other persons where such receipt is lawful and relevant to the purpose for which the information is processed.
Where appropriate, we may take reasonable steps to verify information received from third parties.
PROFESH does not sell your personal information.
We may disclose or provide access to information where reasonably necessary for legitimate and lawful purposes, including to:
Information may be accessed by lawyers, employees, consultants or other authorised personnel who require access for a legitimate purpose.
Access will be restricted according to the nature and purpose of the information.
We may use third-party service providers to support the operation of the Website and our related activities.
These may include providers of:
website hosting;
cloud storage;
email and communication services;
cybersecurity and security monitoring;
analytics;
technical support;
document management;
information technology infrastructure; and
other administrative or professional support.
Where appropriate, we seek to impose contractual or other safeguards requiring service providers to process information only for authorised purposes and to maintain appropriate security.
Where reasonably necessary and lawful, information may be shared with professional advisers, insurers, auditors, consultants, counterparties or other persons involved in a matter or transaction.
We may disclose information where required or permitted by applicable law, including in response to:
a court order;
summons or other legal process;
a governmental or regulatory requirement;
a lawful request from a law-enforcement authority; or
circumstances where disclosure is necessary to protect the rights, property or safety of PROFESH, its personnel, users or another person.
Some technology, cloud, communication, hosting or other service providers used by PROFESH may process information from or in jurisdictions outside India.
Where personal information is transferred or made accessible outside India, PROFESH will take such steps as are required under applicable Indian law and any other law applicable to the relevant processing.
Cross-border processing may also be subject to contractual safeguards and the security arrangements applicable to the relevant service provider.
PROFESH takes reasonable measures appropriate to the nature of the information and the risks involved to protect personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
These measures may include appropriate technical, organisational and administrative safeguards.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any credentials or information under your control and for using reasonable security precautions when communicating with us electronically.
PROFESH retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate business or professional records, to comply with applicable legal, regulatory or professional obligations, or to establish, exercise or defend legal claims.
The appropriate retention period may vary depending on:
the nature of the information;
the purpose for which it was collected;
whether an engagement or other relationship exists;
applicable legal and professional obligations;
limitation periods;
dispute or investigation requirements; and
legitimate business and security requirements.
When personal information is no longer required, PROFESH will take reasonable steps to delete, destroy or anonymise it, subject to applicable law and legitimate retention requirements.
Depending on the applicable law and the nature of the processing, you may have rights concerning your personal information, including rights relating to:
access to information concerning the processing of your personal data;
correction or updating of inaccurate information;
withdrawal of consent where processing is based on consent;
deletion or erasure where legally applicable;
obtaining information concerning the purposes for which your personal data is processed; and
raising a grievance concerning the processing of your personal data.
The availability and scope of these rights may depend upon the applicable legal framework and the circumstances of the particular processing.
For example, PROFESH may be required to retain certain information to comply with legal, regulatory, professional, accounting, tax, security or other obligations.
You may exercise applicable rights by contacting us using the details provided in the Contact and Grievance Redressal section of this Policy.
We may request reasonable information necessary to verify your identity before processing certain requests.
Where processing is based on your consent, you may withdraw that consent by contacting PROFESH through the relevant communication channel.
Withdrawal of consent will not affect processing that was lawfully undertaken before withdrawal or processing that may lawfully continue on another legal basis.
Depending on the circumstances, withdrawal of consent may affect our ability to provide a particular service, respond to an enquiry or continue a particular interaction.
The Website is intended primarily for adults and professional users.
We do not knowingly seek to collect personal information from children through the Website except where such collection is permitted and undertaken in accordance with applicable law.
If you believe that a child has provided personal information to PROFESH through the Website without appropriate authorisation, please contact us so that the matter can be reviewed and appropriate action can be taken.
The Website may contain links to websites, platforms, social media pages or services operated by third parties.
Once you leave the PROFESH Website, the privacy practices of the relevant third party will apply.
PROFESH does not control and is not responsible for the privacy practices, security, content or policies of third-party websites or services.
You should review the privacy policy of any third-party website or service before providing personal information to it.
PROFESH may maintain profiles or pages on social media and other third-party platforms.
If you interact with PROFESH through such platforms, the information you provide or make available may be processed by both PROFESH and the relevant platform.
Your use of those platforms is subject to their own terms and privacy policies.
PROFESH does not control the privacy practices of third-party social media platforms.
PROFESH recognises the importance of confidentiality in the legal profession.
However, access to the Website or communication with PROFESH through a general email address or Website enquiry form does not by itself establish a lawyer-client relationship or create legal professional privilege.
Information submitted before an engagement is formally accepted may be accessible to persons involved in processing Website enquiries, conflict checks, administration, cybersecurity or other legitimate functions.
You should therefore avoid transmitting privileged, highly confidential or sensitive legal information through general Website channels unless specifically requested by PROFESH.
Once a lawyer-client relationship is formally established, the handling and protection of information relating to the engagement will also be governed by applicable law, professional obligations and the terms applicable to that engagement.
If PROFESH becomes aware of a security incident involving personal data, we will take reasonable steps to investigate, contain and address the incident.
Where notification to affected individuals, regulators, authorities or other persons is required under applicable law, PROFESH will make such notification in accordance with the applicable legal requirements.
You should provide information that is accurate and not misleading.
Where you provide personal information relating to another individual, you should ensure that you have the necessary authority or lawful basis to provide that information to PROFESH.
You should not knowingly submit information that is unlawful, fraudulent, malicious or intended to compromise the security of the Website.
PROFESH processes personal information in accordance with applicable Indian law.
Depending on the nature and timing of the processing, the applicable framework may include the Information Technology Act, 2000 and rules made thereunder, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 and other applicable laws, regulations and legal requirements.
The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 have been brought into force through a phased commencement framework. Accordingly, references in this Policy to provisions that are not yet applicable to a particular processing activity shall be read as applying when and to the extent those provisions become operative.
Where another applicable law imposes additional requirements, PROFESH will comply with those requirements to the extent applicable.
While PROFESH takes reasonable steps to protect information, no electronic communication system, website or internet transmission can be guaranteed to be completely secure.
Accordingly, we cannot guarantee that information transmitted through the internet will never be intercepted, accessed, altered or disclosed as a result of circumstances beyond our reasonable control.
This does not limit any obligation imposed upon PROFESH by applicable law concerning the protection of personal data or information.
PROFESH may update this Privacy Policy from time to time to reflect changes in law, technology, Website functionality, professional practices or our data-processing activities.
The updated version will be published on this page together with a revised “Last Updated” date.
Where required by applicable law, PROFESH will provide additional notice or obtain consent in relation to material changes affecting the processing of personal data.
You are encouraged to review this Policy periodically.
If you have any question, concern, request or grievance concerning this Privacy Policy or the processing of your personal information by PROFESH, you may contact us using the details below.
Grievance Officer
Name: [●]
Designation: Grievance Officer
Email: [●]
Address: [PROFESH Office Address]
Telephone: [●]
Please include sufficient information in your communication to enable us to understand and investigate your concern.
PROFESH will address grievances within the period prescribed by applicable law.
Where a request relates to access, correction, deletion, withdrawal of consent or another data-related right, we may request reasonable information necessary to verify the identity of the person making the request.
This Privacy Policy shall be governed by the laws of India, subject to the mandatory provisions of any applicable law.
Any dispute concerning this Policy shall be subject to the jurisdiction of courts having jurisdiction in New Delhi, India, subject to applicable law.
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